Employee record management software, or an electronic document management system (EDMS) allows HR to share documents with all employees within one portal. Organizing and storing those documents shouldn’t cause additional problems. Keeping track of which documents to include in employee files is already tough enough. Things can become even more problematic when there are multiple versions of the same document. This leads to frustration and wasted time on the employees’ side and an overload of (justified) calls and emails on the HR departments’ side. Without a centralized point of access for documents related to time-off, payslips, or benefits as well as the various other company policies that all organizations must produce, confusion can reign. However, digital copies alone won’t solve all problems. It’s a wonder how we achieved anything in the paper age! Then the switch to digital made securing and accessing this information more straightforward. Historically, this documentation was paper-based, kept in a corner file cabinet under lock and key that, surprise surprise, did not prevent pages from going missing. HR departments need to produce a lot of documentation for their employees. Employee self-service and document management More broadly, the portal functions as a warm welcome to the company and allow for smooth integration into the team. Once they login into the portal, the new worker can sign his or her contract digitally and access the company’s onboarding and other documents. A chaotic and disorganized onboarding process reflects poorly on an organization, especially since this will likely be the recruit’s first experience of the inner workings of the company.Īn employee self-service portal helps to get the new recruit up and running at your company with a minimum amount of fuss. While the HR team might chalk it up to just another day at the office, the candidate may see things differently. Onboarding can be a time-consuming and often complicated process for both the new employee and the HR department. Employee self-service portals and onboarding These kinds of interactions can potentially lead to low office morale, which will ultimately require intervention from the HR team. Employees don’t want to ask all these redundant questions and wait for a response from the overworked HR team. They can also cause frustrations within the workforce. Low-value queries from employees are not only an ineffective way for HR teams to spend their time. Employees can access essential information related to your company’s vacation, maternity, and benefits policies, among others, in the portal. An ESS portal helps reduce or even eliminate this problem. Many hours can be lost responding to low-value queries via telephone or email.
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The “big picture” advantage of an employee portal is that it unifies the team and creates a cohesive organization.This allows everyone, HR departments and employees alike, to spend less time performing unnecessary administrative tasks and more time on things that matter.Additionally, approval settings for employees to make updates may change depending on the platform. It should be noted, however, that these features vary from software to software. Employees can use an ESS portal/HRIS to communicate directly with HR.Time off requests and and managing scheduling changes.Employee personal data, such as banking and contact information.Normally, ESS portals allow employees the freedom to access and/or manage to the following: This not only minimizes confusion but also puts the control of some HR tasks, such as managing time-off, in the employees’ hands. Self-service employee portal software allows employees to access a wide range of HR-related information and services. Employee self-service portals and engagementĮmployee Self Service, or ESS, is a component included in many Human Resource Information Systems (HRIS).Employee self-service portals and HR compliance.Employee self-service and document management.Employee self-service portals and onboarding.
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